Privacy & Cookie Policy

1. Overview & Data Controller

WSA Digital Agency ("WSA", "we", "us", or "our") is dedicated to safeguarding the privacy and confidential intellectual property of our clients, prospective partners, and web visitors. This Privacy Policy details the categories of personal information we collect, the lawful bases under which we process it, and your statutory rights.

2. Information We Collect

We collect information strictly necessary to provide proposals, consultation, and contracted services:

• Lead & Enquiry Data: Name, professional email address, direct telephone number, company organization, current website URL, and project scope submitted through our proposal forms.
• Technical Diagnostics: Anonymized server logs, browser type, device viewports, and Core Web Vitals telemetry used solely for site security and performance optimization.
• Zero Behavioral Retargeting Without Consent: We do not deploy third-party advertising tracking cookies unless explicitly authorized via our Cookie Preference center.

3. Lawful Basis for Processing (GDPR Article 6)

We process personal data under legitimate interests (responding to business enquiries initiated by you), contractual necessity (executing approved statements of work), and explicit consent (opt-in analytics).

4. Data Sharing & Third Parties

WSA does not sell, lease, or monetize your personal or commercial data under any circumstances. Data is shared exclusively with audited infrastructure subprocessors (e.g., enterprise cloud hosting, transactional email delivery, and encrypted CRM databases) operating under standard data processing agreements (DPAs).

5. Your Statutory Rights

Depending on your jurisdiction (including the EU, UK, and California), you possess statutory rights to request access to, rectification of, portability of, or erasure of your personal records. To exercise these rights, please contact our Data Governance Officer at support@wsadigitalagency.com.

6. Operating Entity & Physical Notice Address

Inquiries regarding data protection, legal compliance, or statutory notices should be directed to our operational headquarters: